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Terms & Conditions


Equestrian UK and its affiliates or assigns provide the website located at and any associated parts, sections or services to you subject to certain conditions. By visiting this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future part, section or service of or purchase from any business affiliated with Equestrian UK, you also will be subject to the guidelines and conditions applicable to such service or business.


All use of the site and any orders or subsequent purchase of goods or services (as defined below) from Equestrian UK shall be governed by the following terms and conditions.

Terms of Use

Licence and Site Access

Equestrian UK grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify any portion of it, except with express consent of Equestrian UK. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Equestrian UK. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Equestrian UK and our affiliates without express consent. You may not use any meta tags or any other “hidden text” utilising Equestrian UK’s name or trademarks without the express written consent of Equestrian UK. Any unauthorised use terminates the permission or licence granted by Equestrian UK. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Equestrian UK so long as the link does not portray Equestrian UK, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

General Disclaimer of Warranties and Limitation of Liability and its sections, parts and services are provided by Equestrian UK on an “as is” and “as available” basis. Equestrian UK makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly agree that your use of this site is at your sole risk. Notwithstanding product warranties referred to in the Terms of Sale, to the full extent permissible by applicable law, Equestrian UK disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Due to the inherent nature of the Internet, Equestrian UK does not warrant that this site, its servers, or e-mails sent from Equestrian UK are free of viruses or other harmful components. Equestrian UK will not be liable for any damages of any kind arising from the use of this site including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

Applicable Law

Notwithstanding the Terms of Sale and Supply of Goods below, by visiting Equestrian UK, you agree that the laws of the United Kingdom without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Equestrian UK or its affiliates.


Any dispute relating in any way to your visit to or any of its parts, sections or services shall be submitted to confidential arbitration except that, to the extent you have in any manner violated or threatened to violate Equestrian UK’s intellectual property rights, Equestrian UK may seek injunctive or other appropriate relief in any UK court. No arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification and Severability

Please review our other policies, posted on this site. These policies also govern your visit to all services provided by Equestrian UK. We reserve the right to make changes to our site, policies and all associated Terms at any time. If any of these conditions shall be deemed invalid, void or, for any reason, unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

Electronic Communications

When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright Complaints

Equestrian UK and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

Terms of Sale

“We” / “Us” / “Our” refers to Equestrian UK, “You” / “Yours” refers to the Customer.

Correspandance Address: Equestrian UK, PO Box 663, SWANSEA, SA1 9LY.

Format of the Contract

These terms of sale apply to all products, services or merchandise (hereinafter known as “goods”) or other saleable items specifically supplied by Equestrian UK.

No contract exists between you and us for the sale of any goods until we have received and accepted your order.

An acceptance of your offer to buy the goods will be sent shortly after your order. However, we do reserve the right to terminate the contract in the event that the goods are unavailable, mis-priced or cleared funds are not received.

The contract is subject to your right of cancellation (see below).

We may change these terms of sale without notice to you in relation to future sales. However, such changes to these terms and conditions will be posted to our website.


These terms of sale and the supply of the goods will be subject to laws of England and Wales and English/Welsh courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland shall have the right to insist upon these terms being construed in accordance with the laws of Scotland and to submit to the jurisdiction of Scottish courts.

Orders for Goods

Orders to Equestrian UK must be submitted either via the web at, by telephone on 08432 898832 or by completing a mail order form.

Submission of an order represents an offer to purchase goods from Equestrian UK, and we may confirm receipt of this offer via e-mail (if the order is placed via the site) or verbally (if the order is placed via telephone).

Product Images

Product images are for illustrative purposes only and may differ from the actual product.

These terms of sale and the supply of the goods will be subject to English/Welsh law and the English/Welsh courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland shall have the right to insist upon these terms being construed in accordance with the laws of Scotland and to submit to the jurisdiction of Scottish courts.

Limitations of Supply

We will make a reasonable effort to ensure that all orders are fulfilled; however we cannot guarantee the availability of goods. If the goods you have ordered are unavailable, we will attempt to contact you to give you a choice to receive an alternative or a refund. If we are unable to contact you, your order will be cancelled and you will be given a full refund.

Description and Price of Goods

The description and price of the goods you order will be as shown on our website at the time you place your order.

Prices stated at checkout are inclusive of any Value Added Tax (VAT) that may be required to be remitted to tax authorities by Equestrian UK. VAT will be clearly marked and itemised.

The goods are subject to availability. If on receipt of your order it is deemed that the goods you have ordered will not become available in a reasonable time, we will not accept your order. If after acceptance or job order we discover within [14 days] of our acceptance of your order that the goods are unavailable we reserve the right to terminate the contract and refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods. prices are exclusive to internet sales.

Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found within 14 days of accepting your order, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If we do not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, we will refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods.

In addition to the price, you may be required to pay a delivery charge for the goods.

Delivery and Carriage

We will make reasonable endeavours to ensure your goods are dispatched to you as quickly as possible after placing your order.

You will be notified by email at the time your goods are dispatched.

Delivery of the goods will be made to the address provided by you at the time you placed your order.

If your goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.

In the case of non delivery, if either Equestrian UK or our courier is at fault, you will be offered the choice of a full refund or re-delivery.

Product Warranty

All goods supplied by us are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by us, failure to follow the Supplier´s instructions or any alteration or repair carried out without the Supplier´s approval.

If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via e-mail or phone 08432 898832, within 7 working days.

If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via e-mail or phone 08432 898832, as soon as possible, but in any event within 14 days of the date you discovered or ought to have discovered the damage, defect or complaint.

Returns (of Goods)

Please see our returns policy for full details on dealing with returns.

Copyright and Trademarks

The site’s design, names, text, images, graphics, logo are all owned by, or licensed to, Equestrian UK. They may not be reproduced for any commercial or public purpose without the expressed consent of Equestrian UK.

The “Equestrian UK” name or any other registered or unregistered trademarks displayed on the site may not be used without the prior consent of Equestrian UK.

These Terms and Conditions of Sales should be read in conjunction with Equestrian UK’s Privacy Policy. Your statutory rights are not affected. For more information about your statutory rights, please visit the Department of Trade and Industry’s Consumer Gateway website at:

Your right to cancel

Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.

If we have already shipped your order, you will need to package the items and send them back to us, in their original condition. Click here for our Returns Policy and procedure.

If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. We will refund the relevant part of the purchase price for that order as soon as possible, and in any case within 30 days after we receive your notification.


The goods are at your risk from the time of delivery.

Ownership of the goods shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of the goods and all other sums which are, or which become, due to us from you on any account.
 We shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from us.